JEDF has 3 different support options:

COMMUNITY Free Support is provided voluntarily by JEDF Team.
PRO 249$ per developer JEDF PRO is an annual subscription based service to access new releases of JEDF, new features, enhancement or a fix for a particular case. 1 year PRO subscription is 249$ per developer.
CASE This email address is being protected from spambots. You need JavaScript enabled to view it. Work for a specific customer and automation of business processes throughout the enterprise.